Terms and Conditions

Please read these Terms and Conditions carefully before accessing or using the website and services of Rightlane Solutions.

These Terms and Conditions govern your access to and use of the website, services, counselling sessions, assessments, reports, programs, workshops, and any other offerings provided by Rightlane Solutions.

For the purpose of these Terms, “Rightlane Solutions”, “Rightlane”, “we”, “us”, or “our” refers to Rightlane Solutions. “User”, “you”, or “your” refers to any person accessing the website or using our services, including students, parents, guardians, graduates, professionals, or any other individual.

By accessing our website, submitting your information, booking a session, purchasing a service, or using any of our offerings, you agree to be bound by these Terms and Conditions.

1. Conditions of Use

By using this website or availing any service from Rightlane Solutions, you confirm that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with any part of these Terms, you should not use this website or purchase any service from Rightlane Solutions.

Rightlane Solutions reserves the right to refuse access, suspend services, or terminate user access if any user violates these Terms or misuses our website or services.

2. Privacy Policy

Before using our website or services, we recommend that you review our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

Your use of our website and services is also governed by our Privacy Policy.

Privacy Policy Link: [Add Privacy Policy Link]

3. Description of Services

Rightlane Solutions provides career counselling, career guidance, psychometric assessments, mentoring, career roadmaps, workshops, webinars, and related services for students, graduates, professionals, and families.

Our services are intended to guide users in making informed academic, career, and professional decisions. However, our recommendations are advisory in nature and should not be treated as a guarantee of admission, job placement, academic success, career outcome, salary growth, or professional achievement.

Users are expected to use their own judgment, discuss decisions with parents or guardians where applicable, and take responsibility for final academic, career, or professional choices.

4. Eligibility

Use of the website is available to individuals who are legally capable of entering into a valid contract under applicable law.

Where the user is below 18 years of age, the website and services should be accessed with the involvement, consent, and supervision of a parent or legal guardian.

By using our services on behalf of a minor, the parent or guardian confirms that they have authority to accept these Terms and Conditions.

5. User Information and Registration

To access certain services, you may be required to submit personal, academic, professional, or contact information.

You agree to provide true, accurate, current, and complete information. You also agree to update such information whenever required.

Rightlane Solutions shall not be responsible for any delay, incorrect recommendation, communication issue, or service limitation caused due to incorrect, incomplete, outdated, or misleading information provided by the user.

If we find that any information provided is false, inaccurate, incomplete, or misleading, we may suspend or terminate access to our services.

6. User Account and Login Details

If account registration is made available on our website or platform, you are responsible for maintaining the confidentiality of your login details, password, and account access.

You are responsible for all activities that occur under your account.

You agree to notify Rightlane Solutions immediately if you suspect unauthorized use of your account or any security breach.

Rightlane Solutions shall not be liable for any loss or damage arising from your failure to protect your account details.

7. Fees and Payment

Rightlane Solutions may charge fees for counselling sessions, assessments, reports, programs, workshops, webinars, packages, subscriptions, or any other paid service.

By purchasing a paid service, you agree to pay the applicable fees before availing the service.

All prices, offers, packages, and service fees may be changed, revised, or withdrawn at the sole discretion of Rightlane Solutions.

Payments may be processed through third-party payment gateways or service providers. Rightlane Solutions shall not be responsible for delays, failed transactions, payment gateway errors, bank issues, technical failures, or payment processing problems caused by third-party systems.

8. Taxes

You agree to bear all applicable taxes, charges, cess, duties, or levies imposed by the Central Government, State Government, or any other authority, unless such taxes are already included in the displayed price.

9. Cancellation and Refund Policy

All purchases made for services offered by Rightlane Solutions are subject to our Cancellation and Refund Policy.

Since our services may include counselling, assessments, reports, guidance sessions, digital access, and personalized recommendations, fees once paid are generally non-refundable.

By making a payment, you confirm that you have reviewed the service details and agree to the applicable Cancellation and Refund Policy.

10. Rescheduling of Sessions

Rightlane Solutions may, at its discretion, allow rescheduling of counselling sessions or consultations in genuine cases.

Any rescheduling request must be made in advance by contacting our support team. Rescheduling is subject to availability and internal approval.

Rightlane Solutions reserves the right to treat missed sessions, late attendance, or failure to provide required information as completed or non-refundable, depending on the service booked.

11. Intellectual Property

All content available on this website and through our services, including but not limited to text, graphics, logos, designs, images, videos, reports, assessments, questionnaires, course material, presentations, documents, software, website layout, and service-related content, is the property of Rightlane Solutions or its licensors, partners, or content providers.

You may not copy, reproduce, modify, distribute, publish, sell, transfer, display, upload, transmit, or exploit any content from our website or services without prior written permission from Rightlane Solutions.

Use of our website or services does not grant you ownership of any intellectual property belonging to Rightlane Solutions.

12. Use of Reports and Materials

Career reports, assessment results, counselling notes, roadmaps, presentations, worksheets, or any material provided by Rightlane Solutions are intended only for the personal use of the user for whom the service was purchased.

Such materials must not be copied, shared publicly, resold, uploaded online, used for commercial purposes, or distributed to third parties without written permission from Rightlane Solutions.

13. User Conduct

You agree not to use the website or services for any unlawful, harmful, abusive, fraudulent, or unauthorized purpose.

You shall not:

• Provide false, misleading, or inaccurate information

• Misuse counselling sessions, reports, assessments, or website content

• Attempt to gain unauthorized access to our website, systems, or user accounts

• Upload or transmit harmful code, viruses, spam, or malicious software

• Copy, scrape, reproduce, or misuse website content

• Harass, abuse, threaten, or misbehave with counsellors, mentors, employees, or representatives

• Use our services in a way that violates applicable law or third-party rights

• Share offensive, defamatory, obscene, unlawful, or harmful content

Rightlane Solutions reserves the right to suspend or terminate access if any user violates these conditions.

14. Communication Policy

Rightlane Solutions may communicate with users through phone calls, emails, WhatsApp, SMS, website notifications, video calls, or other communication channels for service-related purposes.

By submitting your contact information, you consent to receive communication regarding enquiries, bookings, counselling sessions, assessments, reports, service updates, reminders, offers, and support.

Users are expected to communicate respectfully with Rightlane Solutions, its counsellors, mentors, staff, and representatives.

Any abusive, inappropriate, threatening, or unprofessional communication may result in suspension or termination of services without refund.

15. Confidentiality

Rightlane Solutions respects the confidentiality of personal, academic, professional, and assessment-related information shared by users.

We will take reasonable steps to protect confidential information and will not disclose such information except:

• For providing the requested services

• With user or parent/guardian consent, where applicable

• To authorized team members, counsellors, mentors, or service partners on a need-to-know basis

• Where required by law, court order, government authority, or legal process

• To protect the rights, safety, or lawful interests of Rightlane Solutions, its users, or others

Users are also expected to maintain confidentiality regarding proprietary material, reports, methods, tools, and information shared by Rightlane Solutions.

16. Data Collection and Use

Rightlane Solutions may collect personal, academic, professional, technical, and usage-related information from users.

This may include name, phone number, email address, school, class, stream, college, work experience, career interests, assessment responses, counselling information, IP address, browser details, device information, and website usage data.

Such information may be used to:

• Provide and improve our services

• Conduct assessments and counselling

• Generate reports and recommendations

• Communicate with users

• Process payments and bookings

• Improve website performance

• Provide support

• Comply with legal obligations

For more details, please refer to our Privacy Policy.

17. Third-Party Services

Rightlane Solutions may use third-party platforms, tools, payment gateways, video conferencing tools, analytics services, CRM systems, communication tools, or assessment platforms to provide its services.

We are not responsible for the independent actions, errors, delays, policies, or technical issues of third-party service providers.

Users are advised to review the terms and privacy policies of third-party platforms used during payment, communication, assessment, or service delivery.

18. Disclaimer

Rightlane Solutions provides counselling, assessment, and guidance services based on available information, user responses, professional judgment, and assessment tools.

Our services are designed to support decision-making but do not guarantee any specific academic result, admission, job, promotion, salary, career outcome, business result, or personal success.

Final decisions regarding education, career, profession, employment, or life choices remain the responsibility of the user and/or parent/guardian.

Rightlane Solutions shall not be liable for decisions taken by users based on our guidance, reports, or recommendations.

19. Limitation of Liability

Rightlane Solutions shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from the use or inability to use the website or services.

This includes, but is not limited to, loss of data, loss of opportunity, academic loss, career loss, employment-related loss, financial loss, emotional distress, or reliance on counselling recommendations.

In any case, the maximum liability of Rightlane Solutions shall be limited to the amount paid by the user for the specific service giving rise to the claim.

20. Indemnification

You agree to indemnify and hold harmless Rightlane Solutions, its owners, employees, counsellors, mentors, consultants, partners, affiliates, and representatives from any claims, losses, damages, liabilities, costs, or expenses arising from:

• Your use or misuse of the website or services

• Your breach of these Terms and Conditions

• Your violation of applicable law

• Your infringement of third-party rights

• Any false, inaccurate, or misleading information provided by you

21. Termination of Services

Rightlane Solutions reserves the right to suspend, restrict, or terminate access to the website or services at any time if:

• You violate these Terms and Conditions

• You misuse the website or services

• You provide false or misleading information

• You engage in abusive or unlawful conduct

• Continued service is not feasible due to technical, legal, operational, or safety reasons

Termination of access or services due to user misconduct shall not entitle the user to any refund.

22. Website Availability

Rightlane Solutions makes reasonable efforts to keep the website and services available. However, we do not guarantee uninterrupted, error-free, secure, or continuous access.

The website may be temporarily unavailable due to maintenance, updates, technical issues, internet failures, third-party service failures, or reasons beyond our control.

Rightlane Solutions shall not be liable for any loss or inconvenience caused due to website downtime or service interruptions.

23. External Links

Our website may contain links to third-party websites, platforms, resources, or tools.

These links are provided for convenience only. Rightlane Solutions does not control and is not responsible for the content, privacy practices, terms, accuracy, or reliability of third-party websites.

Accessing any third-party link is at the user’s own risk.

24. Feedback and Suggestions

Users may provide feedback, suggestions, ideas, or recommendations to Rightlane Solutions.

By sharing feedback, you allow Rightlane Solutions to use such feedback for improving services, website content, programs, and user experience without any obligation to provide compensation.

25. Modifications to Terms

Rightlane Solutions reserves the right to update, modify, revise, or replace these Terms and Conditions at any time.

Updated Terms will be posted on this website with a revised “Last Updated” date.

Your continued use of the website or services after changes are posted shall be considered acceptance of the updated Terms.

26. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

27. Dispute Resolution and Jurisdiction

In case of any dispute, the parties shall first attempt to resolve the matter through mutual discussion.

If the dispute is not resolved amicably, it may be referred to arbitration or other dispute resolution mechanism as permitted under applicable law.

The courts located at Bengaluru, India shall have jurisdiction over disputes arising from these Terms and Conditions, unless otherwise required by applicable law.

28. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain valid and enforceable.

29. Contact Information

For any questions, concerns, support requests, or clarification regarding these Terms and Conditions, please contact:

Rightlane Solutions India Private Limited
Email: rightlanesolution@gmail.com
Phone: +91 8494999821