Privacy Policy

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder, as applicable. This electronic record is generated by a computer system and does not require any physical or digital signature.

Rightlane website is owned by Rightlane Solutions India Private Limited, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Rightlane, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Rightlane website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

By accessing or using this Website, submitting your information, registering for our services, booking a counselling session, or participating in any assessment, you agree to the terms of this Privacy Policy.

1. Collection and Storage of Information

Rightlane Solutions may collect personal information from users, students, parents, graduates, professionals, and other visitors who access our Website or use our services.

The information collected may include, but is not limited to:

• Name of the user/student/parent/professional

• Father’s name, mother’s name, or guardian details, where applicable

• Contact number

• Email address

• Address or city/location

• School, college, or institution name

• Class, grade, stream, course, or academic background

• Career interests, goals, preferences, strengths, and areas of interest

• Work experience, professional background, and career transition details, where applicable

• Information shared during counselling sessions, assessments, enquiries, forms, calls, emails, or other communication with Rightlane Solutions

Rightlane Solutions may use this information to understand the user’s requirements, provide career counselling, conduct assessments, generate career guidance reports, suggest suitable career paths, and deliver related services.

We may also collect certain technical and website usage information when you access our Website, including but not limited to:

• Browser type

• Operating system

• IP address

• Date and time of visit

• Pages visited on the Website

• Time spent on the Website

• Number of visits or return visits

• Location data, where permitted

• Clickstream data and other website usage information

By using our Website, you agree that certain files, cookies, or similar technologies may be stored on your device to improve your browsing experience and website functionality.

Where login through third-party accounts such as Google, Facebook, or other platforms is made available, certain personal information may be shared with Rightlane Solutions through such platforms, subject to their respective privacy policies and your consent.

Rightlane Solutions stores and processes user information using reasonable security measures and procedures designed to protect such information from unauthorized access, misuse, alteration, or disclosure.

2. Use of Information

Rightlane Solutions may use the information provided by users for the following purposes:

• To provide career counselling and guidance services.

• To conduct psychometric assessments, career assessments, aptitude assessments, or related evaluation services.

• To understand the user’s interests, strengths, goals, and career requirements.

• To create personalized career roadmaps, reports, recommendations, and action plans.

• To communicate with users, parents, students, graduates, and professionals regarding enquiries, bookings, appointments, reports, updates, or support.

• To provide information about our services, programs, events, workshops, webinars, offers, and educational content.

• To improve our Website, services, assessments, user experience, and communication.

• To process payments, maintain service records, and manage customer support.

• To comply with legal, regulatory, administrative, or contractual obligations.

• To prevent fraud, misuse, unauthorized access, or any unlawful activity.

Rightlane Solutions shall use the information only for lawful and legitimate purposes connected with its services and operations.

We do not sell or rent your personal information to third parties for their independent marketing purposes without your consent.

3. Sharing of Information

Rightlane Solutions may share user information only where necessary and appropriate, including with:

• Career counsellors, mentors, trainers, consultants, or internal team members associated with Rightlane Solutions.

• Assessment providers or technology platforms used for delivering career guidance services.

• Payment gateway providers, communication tools, CRM platforms, hosting providers, analytics tools, or other service providers assisting us in operating our Website and services.

• Educational institutions, partner organizations, or service partners, only where relevant to the service requested by the user or with user consent.

• Government, regulatory, legal, judicial, or law enforcement authorities, if required by applicable law or legal process.

Any such sharing shall be limited to the purpose for which the information is required.

4. Confidentiality

Rightlane Solutions respects the confidentiality of personal, academic, professional, and assessment-related information shared by users.

For the purpose of this Privacy Policy, “Confidential Information” may include all information, whether written, oral, visual, digital, or otherwise, disclosed by the user to Rightlane Solutions or generated during the course of providing services, including but not limited to:

• Personal details

• Academic details

• Career assessment responses

• Counselling notes

• Career preferences and goals

• Professional or employment-related information

• Reports, recommendations, plans, and guidance material

• Any other information treated as confidential by its nature

Rightlane Solutions shall take reasonable care to keep such information confidential and shall not disclose it except:

• For the purpose of providing the requested services.

• With the user’s or parent/guardian’s consent, where applicable.

• To authorized team members, counsellors, mentors, or service partners on a need-to-know basis.

• Where disclosure is required by law, regulation, court order, or government authority.

• Where disclosure is necessary to protect the rights, safety, or lawful interests of Rightlane Solutions, its users, or others.

Confidential Information shall not include information that:

• Is publicly available through no fault of Rightlane Solutions

• Was already known lawfully before disclosure

• Is received from a third party without breach of confidentiality

• Is independently developed without reference to confidential information

• Is required to be disclosed under applicable law or legal process

5. Information Related to Children and Minors

Rightlane Solutions provides career guidance services to students, including school-going children and minors.

Where the user is below 18 years of age, the services should be accessed with the involvement, knowledge, and consent of a parent or legal guardian.

Parents or guardians may contact Rightlane Solutions to review, update, correct, or request deletion of their child’s personal information, subject to applicable legal, operational, and service-related requirements.

6. Data Security

Rightlane Solutions adopts reasonable security practices and procedures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no digital platform, internet transmission, email communication, or online storage method is completely secure. Therefore, users are advised to share information carefully and avoid sharing unnecessary sensitive information.

7. Data Retention and Deletion

Rightlane Solutions may retain user information for as long as necessary to provide services, maintain records, resolve disputes, comply with legal obligations, improve services, and support users.

Users may request deletion of their personal information by contacting Rightlane Solutions at the email address mentioned below.

Upon receiving a valid deletion request, Rightlane Solutions will take reasonable steps to delete or anonymize the information, unless retention is required for legal, regulatory, contractual, dispute resolution, or legitimate business purposes.

8. Cookies and Tracking Technologies

The Website may use cookies or similar technologies to improve user experience, analyze website traffic, remember preferences, and enhance the quality of services.

Users may choose to disable cookies through their browser settings. However, disabling cookies may affect certain features or functionality of the Website.

9. User Rights

Subject to applicable law, users may have the right to:

• Access the personal information held by Rightlane Solutions

• Request correction or updating of inaccurate information

• Withdraw consent for certain uses of personal information

• Request deletion of personal information

• Raise privacy-related questions or complaints

To exercise these rights, users may contact Rightlane Solutions using the contact details provided in this Privacy Policy.

10. Acceptance

By accessing the Website, submitting information, registering for services, booking a counselling session, participating in assessments, or communicating with Rightlane Solutions, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

You consent to the collection, storage, use, and sharing of your information in accordance with this Privacy Policy.

If you do not agree with this Privacy Policy, you should not use the Website or submit your personal information to Rightlane Solutions.

11. Changes to This Privacy Policy

Rightlane Solutions may update, modify, or revise this Privacy Policy from time to time.

Users are advised to review this Privacy Policy periodically to stay informed about how their information is collected, used, and protected.

Continued use of the Website after any changes to this Privacy Policy shall be deemed as acceptance of the updated Privacy Policy.

12. Contact Us

For any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:

Rightlane Solutions India Private Limited
Email: rightlanesolution@gmail.com
Phone: +91 8494999821