Cancellation and Refund Policy

At Rightlane Solutions, we are committed to providing high-quality career counselling, assessments, guidance programs, and related services to students, graduates, professionals, and families.

Please read this Cancellation and Refund Policy carefully before purchasing or booking any service through our website, team, or authorized communication channels.

1. All Sales Are Final

Once a payment is completed for any service offered by Rightlane Solutions, the purchase shall be considered final.

We do not offer refunds for services including, but not limited to:

• Career counselling sessions

• Psychometric assessments

• Career assessment reports

• One-time consultation fees

• Career guidance programs

• Workshops, webinars, or training sessions

• Subscription-based or package-based services

• Any other paid service offered by Rightlane Solutions

It is the responsibility of the user, parent, student, graduate, or professional to ensure that the selected service meets their requirements before making a purchase.

2. No Cancellation Policy

Once a booking, purchase, or subscription is confirmed, it cannot be cancelled.

Rightlane Solutions does not provide refunds, credits, or partial refunds for:

• Unused services

• Missed sessions

• Partial completion of a program

• Change of mind after purchase

• Non-usage of purchased services

• Delay caused by the user in providing required information

By completing a transaction with Rightlane Solutions, you acknowledge and agree that all purchases are final and non-cancellable.

3. Non-Transferable Services

All purchased services, assessments, reports, consultations, and packages are non-transferable.

This means they cannot be transferred to another individual, exchanged for another service, or used as credit toward any other product, package, or service unless specifically approved by Rightlane Solutions in writing.

4. Rescheduling Support

While cancellations and refunds are not permitted, Rightlane Solutions may, at its discretion, allow rescheduling of counselling sessions or consultations in genuine cases.

Any rescheduling request must be made in advance by contacting our support team. Approval of rescheduling is subject to availability and the internal policies of Rightlane Solutions.

5. Support and Assistance

If you face any issue with your purchase, booking, assessment access, report delivery, or service usage, our team will be happy to assist you.

We encourage users to contact us for support before raising any dispute or concern.

6. Acknowledgment

By making a payment or purchasing any service from Rightlane Solutions, you confirm that you have read, understood, and agreed to this Cancellation and Refund Policy.

You also acknowledge that it is your responsibility to review the service details, pricing, scope, and suitability before completing the purchase.

7. Contact Us

For any questions, support requests, or clarification regarding this policy, please contact:

Rightlane Solutions India Private Limited
Email: rightlanesolution@gmail.com
Phone: +91 8494999821

Thank you for your understanding and support.